· Herbert A. Simon Professor, Carnegie Mellon University2021–
· Associate Dean, Diversity, Equity, and Inclusion, Carnegie Mellon University2020–2025
· Diversity, Equity, and Inclusion Lead, Carnegie Mellon University2019–2020
· Geschke Director and Professor, Carnegie Mellon University2017–2021
· Co-founder, Pratter.us2014–
· Associate Professor, Carnegie Mellon University2007–2014
· Ph.D., Design in Human-Computer Interaction, Carnegie Mellon University2007–
· Assistant Professor, Carnegie Mellon University2000–2007
· Innovator and Project Manager, E-Lab LLC1998–1999
· MDes, Interaction Design, Carnegie Mellon University1997–
· Design Researcher, Novum Design Center, Carnegie Mellon University1996–1997
· Founder, Inks Creative Services1986–1996
· Information Designer, University of Pennsylvania School of Engineering and Applied Science1985–1995
· BFA, Illustration, Philadelphia College of Art